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Council and councillors

Issue details

Purchase of IT software to improve the Idox system used by planning and building control and other service areas.

Idox is the application used by the planning, building control, land charges and street name and numbering service.

The supplier of the system has identified that there are a number of required upgrades and updates for the system to remain working and under support. There are a number of significant upgrades to the core database that underpins the system and also some updates that provide new functionality as well as updates for patches etc.

If the system is not upgraded then we will not be able to use the system and the service may fail.

It is proposed to invest no more than £18,000 in delivering improvements to the system.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 02/12/2020

Decision due: 2 Dec 2020 by Strategic Director for Resources

Contact: Andy Nix, Head of IT and Customer Services.

Decisions

Background papers